Taking the plane with your wheelchair: your complete travel guide
Flying with a wheelchair takes a bit of extra planning, but it doesn’t have to be stressful! Knowing what to expect means you can travel confidently. Here you’ll find practical tips and answers to common questions, from battery safety and requesting assistance to avoiding damage to your chair.
Book smart and plan ahead
Most airlines let you bring two mobility aids on board for free, but not all airlines have the same rules.
Check the airline’s policies before booking your ticket. If you’re unsure whether your wheelchair or equipment meets their requirements, confirm with them beforehand.
Discover the policies at:
Tip: Mention that you use a wheelchair when booking. Contact the airline at least 48 hours before departure with details like weight, battery type, and dimensions to avoid surprises.
Airport assistance
Do you need help at the airport, for security, transfers to the gate, boarding, or connecting flights, for example?
Request assistance well in advance, ideally when booking, and no later than 48 hours before departure. This gives airport staff time to arrange support.
Tip: Bring written proof that you are entitled to medical assistance.
Power wheelchair batteries: safety rules
If you use a power wheelchair, check the guidelines for your battery type. Rules can be strict for safety reasons.
Common categories include:
- Gel, dry, or sealed lead-acid batteries
- Lithium batteries
- Wet batteries or batteries with potential leakage
Airlines must be informed in advance. Depending on your battery type, it may be allowed to stay in your chair, need to be removed, or require extra protection.
Tip: If you’re unsure what type of battery your chair has, check the manual or ask your Vigo provider.
Can you stay in your wheelchair during the flight?
No. For safety, all passengers must sit in an airplane seat. You will be transferred to your seat in a narrow transport chair.
What happens to your wheelchair?
Some airlines only allow foldable manual wheelchairs in the cabin; others transport all types in the hold.
Often, you can use your wheelchair until you reach the gate. Mention this when booking if you want to do so. Alternatively, you can check it in at the desk and use an airport wheelchair to get around. Note: airport chairs are often not suitable for manual use. Someone will need to push your chair.
Upon arrival, your wheelchair will be returned at the gate or baggage claim. Airport staff will assist you to retrieve it.
Tip: To prevent damage, remove any loose parts and carry them in your hand luggage, e.g., joystick, headrest, knee supports. Consider protective covers and label your chair with your contact details, just like your luggage.
Also, inspect your wheelchair immediately upon receipt. Take photos of any damage and report it to the airline right away.
Have a great trip!
Once you’re prepared and know what to expect, flying with your wheelchair can be smooth and stress-free. Focus on enjoying your journey and making the most of your travel adventure!
Have your own wheelchair-friendly tip?
Share your experiences on social media with the hashtag #Vigotip or email us at connect@vigogroup.eu. Your tips can inspire others!
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